Company personnel are the key players in the success of this policy, by their skills, their professionalism and their cohesive force in the customer service.
This cohesive force is built upon every day, on the basis of strong values shared by the personnel and the company. These values concern ethics, communication and a sense of service, for better customer-supplier relations both in-house and outside the company.
Through this Charter, everyone can identify how he or she is contributing in practical terms to the achievement and improvement of Technofan quality objectives.
Treating everyone with respect
Let us try to have courteous, respectful relations with our colleagues and staff. Let us also conserve our work environment by campaigning against waste and disorder.Being constructive
Since no-one is perfect, our right to error is recognized, and we draw lessons from our errors for future successCommunicate and knowing how to communicate
Honouring our commitments
The company's credibility with our customers and suppliers can be measured by our compliance with the individual commitments we make in-house.Our daily behaviour
Observing procedures
Since this what our customers expect of us - let us signal any anomalies to be dealt with and be a source of proposals to improve our processes and our products.Encouraging belonging to the company
Increasing the capitalization of our skills
Since we are recognized as much for our skills as for our ability to share them.Our collective wealth