Tuesday 07th September 2010

 
Organisation du Service Aux Clients

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Customer Services organization

You’ll find Technofan equipment in some of the toughest aircraft environments, from cockpit, Avionics bay compartment, and cargo bay to landing gear. Our products are in use on almost all U.S. and European aircraft, military and commercial, helicopters and military applications where performance under severe conditions is an absolute necessity.

You can also depend on our Technofan Customer Support Center network for in-service support. Our extensive Customer Services program is implemented at facilities worldwide, with highly skilled staff that focuses on the needs of the airline industry.

Our missions are to ensure

  • A day to day, In-Service Support
  • On-Time Service response
  • Repair response and solution
  • On-Time Spares deliveries, as per Customer requested date (CRD)
  • On-Time Technical Publication
  • In-Service Event resolution within an acceptable lead time
  • A World class Customer Support
  • Customers satisfaction guaranteed
All business contracts, spares and repair sales agreements, as well as field service needs are managed through Technofan Customer Services Team.
Technofan also provides long-term support agreements, exchange programs and spares leasing.
Technofan network representatives are listed in our Customer Support Guide and Vendor Information Manual.